Our executive team
The CareSuper executive team is united by a shared commitment: to manage CareSuper’s day-to-day operations in our members’ best interests. All executives have clear goals and their performance is formally reviewed at least once a year.
‘Over 250,000 Australians trust us with their super. That’s a responsibility we take very seriously.’
Julie is the CEO of CareSuper. She’s in charge of developing a business strategy and plan designed to help members and employers get the most out of their super fund. She oversees the implementation of these plans across the fund, with the support of the executive team.
Julie has over 30 years’ experience in superannuation, across both corporate and industry super funds. She joined CareSuper in 2001. Previously she worked in human resources in manufacturing membership organisations and in professional services. She was the National HR Manager for a major employer organisation.
Julie holds a Bachelor of Business and is RG146 qualified. She is a Director of AIST, where she also serves on the Policy Committee. In addition, she is a Director of the Fund Executives Association Limited and the Business Council of Co-operatives and Mutuals.
Chief Investment Officer
‘Just like our members, I’m in this for the long-term.’
As Chief Investment Officer, Suzanne is responsible for managing CareSuper’s $15 billion investment portfolio. She works with a team of internal investment analysts and external fund managers and advisers to maximise members’ returns, while maintaining a strong focus on governance.
Suzanne has over 25 years’ experience in financial markets, primarily in direct investment roles within superannuation and asset management. She has extensive, expert knowledge of portfolio management across asset classes and is experienced in portfolio strategy and design, asset allocation, manager research and selection.
Suzanne joined CareSuper in 2015. She previously worked in senior positions at Goldman Sachs, JBWere and another industry fund. She holds a Bachelor of Economics (Honours), a Graduate Diploma of Applied Finance and is a Fellow of the Financial Services Institute of Australasia.
Executive Manager – Corporate Services
‘A positive internal culture helps us build momentum, and in turn, create growth for members.’
As Executive Manager – Corporate Services, Mark is responsible for developing and implementing CareSuper’s operational strategy across its people and culture, business intelligence, corporate finance and technology departments.
Mark has over 30 years’ experience working in financial services and other highly regulated industries. Before joining CareSuper in 2017, he held senior management positions in banking and local government, where he focused on delivering superior customer outcomes and business performance. His extensive experience includes corporate planning, governance, asset management and business improvement.
Mark holds a Bachelor of Business and a Master of Business Administration. He is a qualified accountant and a member of CPA Australia.
Executive Manager – Relationships & Growth
‘Building valuable partnerships that last the distance is a huge part of what my team does.’
Paul is CareSuper’s Executive Manager – Relationships & Growth. He drives the fund’s growth and retention strategies and leads the client and member facing teams.
Paul’s experience includes senior executive roles in superannuation and funds management, financial planning, general and life insurance and banking. He was previously the General Manager of RACV Insurance and prior to that, the Director of Wealth Management for a prominent international banking group. He also led the distribution and marketing teams of major wealth management firms.
He joined CareSuper in 2017.
Paul holds a Bachelor of Business and a Diploma of Financial Planning. He is a graduate of the Senior Executive Programme at the London Business School and studied executive development at the Wharton School of Business in Philadelphia.
Paul is a member of the Australian Institute of Company Directors.
Executive Manager – Governance & Risk
‘We protect the things that matter – like your money, and the way it’s managed.’
Belinda leads CareSuper’s Compliance and Risk team in identifying and managing governance and risk. She is also the corporate company secretary.
Belinda has over 18 years’ experience in superannuation consulting, auditing and accounting, starting as an auditor for Ernst & Young. Later, she moved on to hold several senior roles at Towers Watson, including Senior Consultant for corporate super funds and Head of Research, Information and Compliance. She joined CareSuper in 2012.
Belinda holds a Bachelor of Business (Accounting and Information Systems) and is a member of the Institute of Chartered Accountants in Australia.
Executive Manager – Operations
‘We don’t just focus on keeping the wheels turning. We look for ways to make the ride smoother.’
As Executive Manager – Operations, Rachel is responsible for ensuring CareSuper’s services continue to meet the evolving needs of members and employers in a cost-efficient fashion. She leads and oversees the operational strategy of the fund’s administration and insurance products.
Rachel has close to 20 years’ experience in the superannuation industry, and first joined CareSuper in 2015. She previously worked in operations management at law firms and other superannuation funds.
Rachel holds an Advanced Diploma of Financial Services (Superannuation). She has also completed several continuous improvement programs, focused on delivering efficient and effective processes and services.
Executive Manager – Marketing & Brand Strategy
‘We’ll listen to your individual definition of success, then provide you with the tools to achieve it.’
Peter is Executive Manager – Marketing & Brand Strategy. He’s responsible for overseeing CareSuper’s marketing strategy. He also manages member and employer communications, educational resources, business support and a range of additional benefits offered through the fund, like tax support and home and contents insurance.
Peter has over 20 years’ experience in the superannuation industry, and joined CareSuper in 2002. He’s held roles in marketing, sales, relationship management, sponsorship agreements and product development for both corporate and industry super funds.
He is RG146 qualified and a Fellow of the Association of Superannuation Funds of Australia.
Good to great
We’re always striving to ensure that CareSuper is a great place to work as we believe engaged employees do the best work for members. Each year we survey our staff to see how they view working at the fund and we’re pleased to report they are strongly engaged and aligned with our purpose. This year we created a new cross-functional working group aimed at taking our workplace from ‘good to great’.
Using the results of the engagement survey, the Good to Great working group identified scope for further improvement and was responsible for several initiatives this year, including a program to encourage employees to take better care of their health and ways in which staff can contribute to the wider community.
Diversity enhances results
It’s our view that having a broad range of views and experiences represented at board, executive and staff level is essential for quality decision-making and we consciously seek diversity across gender, age, skills and professional backgrounds. Therefore, we have adopted a Diversity and Inclusion Policy.
When we’re seeking to fill director vacancies we ask nominating organisations to consider gender diversity, along with skills criteria, when proposing candidates. We recruit staff on merit, considering the skills, qualifications, experience and other attributes required to perform the role and contribute to the team and we consider gender balance when recruiting and promoting staff. Through the annual remuneration review, analysis is conducted on outcomes based on gender and other factors. CareSuper offers flexible work practices to enable staff with family responsibilities and for other reasons to work non-standard hours or from home. We’re proud of the diversity of our team, noting the gender-based statistics below.
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|Gender diversity at 30 June 2018
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|Gender split by age
How we remunerate our staff
Our remuneration policy directs that:
- We provide staff with a fair, equitable and competitive remuneration framework that recognises and rewards individual contribution
- We attract, retain and reward our people appropriately
- Our remuneration reflects the market we compete in for the capabilities we require
- Our remuneration is consistent with our values and profit-to-members ethos.
We remunerate our staff via fixed salary packages. Each position is assessed on the skills, experience, level of responsibility and other relevant factors required to fulfil the role. Annually, we source relevant market data to benchmark the salaries of each position within our trustee office. All staff are paid within the range for their role. The annual salaries budget and total increases are approved by our Governance and Remuneration Committee.
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|Staff total salary package range at 30 June 2018
||Number of staff
|$50,000 - $100,000
|$100,000 - $200,000
|$200,000 - $300,000
|$300,000 - $400,000
|$400,000 - $600,000