Looking ahead

What's next?

Over the last year, CareSuper has focused on continually improving the Fund’s services and products. Here’s what’s in store for the year ahead.

A more innovative range of retirement options

CareSuper will continue its Pension project, which highlighted the need for a greater range of retirement options for members. After examining the research conducted over the 2014/15 year, CareSuper decided to extend its product range to offer a new Guaranteed Income product, available from late 2016.

Enhanced digital experiences for members

As part of CareSuper’s efforts to make things easy for members, the Fund has recently launched a new mobile app, which members can use to keep track of their super while on the go. Members can to check their balances, update some of their details and access a pre-populated Choice form, which they can forward on to their employer. The app is available to download from the App Store and Google Play.

CareSuper is also innovating the pension joining process by introducing a ‘pension join online’ capability. Eligible members will be able to apply to join the CareSuper Pension or Transition to Retirement Pension via MemberOnline, rather than using paper forms.

A new insurance partnership

From January 2017, MetLife will commence as CareSuper’s new insurer. MetLife will work with the Fund to ensure future design options continue to provide meaningful and relevant cover for members.

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You can download the Annual Report in PDF format here.

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